Collection Cluster Head

ABOUT ORGANISATION

Dvara E-Registry (DER) is an Agri-Tech from Hyderabad working towards building a digital platform that would enable all stakeholders in the agri-value chain, especially smallholder farmers, access to structured financial products and agricultural markets.

Our digital solutions are for helping the FPOs to connect the farmers and digitally provide its services. The technology and analytics will give precise data points to FPO on its farmers to take actions. These actions include linking input and our markets, providing advisory services and Lending Services.

KEY ACCOUNTABILITIES AND DELIVERABLES

Collections Officer Duties:

• Collect delinquent accounts through telephone calls and letters
• Initiate legal proceedings when necessary
• Work with loan managers, attorneys, and attorneys’ assistants to resolve accounts
• Track and report on collection activity
• Manage a customer list of outstanding accounts
• Train new employees on collection policies and procedures

CANDIDATE PROFILE

Educational Qualifications:

• Graduation
• Post Grad/Management degree

Experience:

• Manage accounts receivable functions, including account analysis, collections, and posting payments
• Research accounts to find discrepancies and issues, and develop strategies for resolving billing discrepancies
• Maintain up-to-date reports detailing customer payment status
• Follow up on accounts, make phone calls, and send out letters or emails, as necessary, to collect delinquent accounts
• Recommend collection actions or negotiate payment plans with customers whose accounts are in arrears
• Maintain confidentiality of customer data

Competencies/Skills Required:

• Willingness to work in a start-up environment.
• Candidate with Sales (NBFC, Bank or MFI) background in BSFI / Education domain will be given preference.
• Proven end to end sales skills – prospecting, pipeline management, closing and negotiation.
• Must be competent to learn and adapt to changing technical environment.
• Proven ability to meet targets.
• Detail and process oriented.
• Self-starter and self-motivated
• Excellent communication and relationship development skills.
• Should open to frequent travel within the state.
• Excellent in MS Office products especially Excel and PowerPoint.
• Excellent interpersonal, verbal, and written communication skills
• Ability to multi-task

INTERFACES

Internal:

• State Lead
• Operations Lead
• Peers within the Dvara Registry – Product, Operations and Credit

External:

• FPOs and Farmers